TERMS & CONDITIONS


 

CONTACT // If you have any request please contact us ♡

Telephone:+41 79 901 08 54
Mail: fanny@barokkojewels.com

 

HOW LONG TILL I GET MY PRODUCT //

B A R O K K O ✦ J E W E L S ship orders on Mondays - Fridays, during office hours only. We always aim to post your order as quickly as possible. Once we ship your order, it'll get there in about this long :
•72 hours to 10 days for Europe
•From 1 to 3 weeks for Overseas
As soon as your order ships, you'll get an email confirmation. Make sure you check your friend/foe filters on your email so our confirmation email doesn't end up in the land of spam. The delivery fees can be adjusted according to the country of delivery.
Note that you'll get a SPECIAL DISCOUNT depending on the amount of the purchase:
•SAVE 5€ for purchase over 150€ for France & Switzerland.
•SAVE 10€ for purchase over 150€ for Europe.
•SAVE 15€ for purchase over 190€ for Overseas.
 

SPECIAL ORDERS //

If you have a special request for an item made on your desire such as a custom on your own pieces or special stones, write a mail  and i’ll try to make it happen!
For size request, please mention it on the additional comments when you check out. 
 

GIFT & CELEBRATIONS // 

It’s also possible to make a present to any of your friend, just give us the shipment address of the lucky one instead of yours.
YOU CAN ALSO HAVE A CUSTOM CARD ATTACH TO THE GIFT PACKAGING with From....to...... , Happy birthday, i love you or any other request:
•Please mention it on the additional comments when you check out. 

PAYMENT // 

B A R O K K O ✦ J E W E L S accepts Visa,Maestro, MasterCard, American Express, Discover and PayPal.
You must pay B A R O K K O ✦ J E W E L S for the Products at the time of placing your Order using the Site.
 

RETURN AND EXCHANGE //

If you receive any Products that you are unhappy with, you may return the item to B A R O K K O ✦ J E W E L S within 14 days of receiving it and we will offer you a store credit or refund for the purchase price of the item.
The purchase price is the amount you paid for the Product and does not include any delivery costs. Items must be unworn, unwashed with the tags attached. If you need to return or exchange an item please contact me on the address below.